Welcome to JUST Packers & Movers ("we", "us", "our", or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services.
This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. Please read this policy carefully to understand our privacy practices. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect ONLY the information you voluntarily provide during the booking process. We do not collect automatic data, monitor your credentials, or track your activity outside of what you submit to us.
2.1 Information You Provide During Booking
Personal Details: Your full name, email address, phone number
Pickup Address: Complete address where items will be collected from
Delivery Address: Complete address where items will be delivered to
Goods/Items Information: Details of items you want to move (furniture, boxes, appliances, etc.)
Moving Dates: Preferred dates for pickup and delivery
Special Requirements: Any special handling instructions or additional services requested
✅ What We Do: We use ONLY the information you provide during booking to process your moving service, send confirmations, and communicate about your booking.
✅ What We DON'T Do:
❌ We do NOT share your information with third-party services or external companies
❌ We do NOT monitor or track your passwords or credentials
❌ We do NOT collect automatic device data or usage analytics
❌ We do NOT use cookies for tracking or analytics
❌ We do NOT sell or share your data with anyone
3. How We Use Your Information
We use your information for ONE purpose only: To provide you with the moving service you booked.
📦 Processing Your Booking: Using your addresses, contact info, and goods details to arrange and execute your moving service
📧 Service Communication: Sending you booking confirmation, moving date reminders, and service completion details
📞 Customer Support: Responding to your inquiries or issues related to your booking
What We Do NOT Use Your Information For:
❌ Marketing or promotional emails (unless you specifically request them)
❌ Analytics or tracking your behavior
❌ Sharing with third-party companies or services
❌ Any purpose beyond your moving service
4. Data Protection & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
🔐 Encryption: SSL/TLS encryption for data in transit
🔐 Password Protection: Passwords are hashed and securely stored
🔐 Access Control: Limited access to personal information to authorized personnel only
🔐 Secure Servers: Data stored on secure, regularly updated servers
🔐 Regular Audits: Periodic security assessments and vulnerability testing
🔐 Incident Response: Documented procedures for addressing data breaches
⚠️ Important Note: While we use comprehensive security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
5. Third-Party Services & Data Sharing
✅ IMPORTANT: We DO NOT share your information with any third-party services or external companies.
Your personal information (name, email, phone, addresses, booking details) is kept strictly confidential and used only by JUST Packers & Movers for the purpose of providing you your moving service.
Your information is NEVER shared with:
❌ Payment processors or external payment gateways
❌ Email service providers
❌ Analytics or tracking services
❌ Logistics partners or third-party vendors
❌ Marketing or advertising companies
❌ Any external company or service
6. Your Rights
You have the following rights regarding your personal information:
📋 Right to Access: Request a copy of your personal data that we hold
✏️ Right to Correction: Request correction of inaccurate or incomplete information
🗑️ Right to Deletion: Request deletion of your personal data (with some exceptions)
🚫 Right to Object: Object to processing of your information for certain purposes
📤 Right to Data Portability: Request your data in a portable, machine-readable format
🛑 Right to Withdraw Consent: Withdraw consent for marketing communications anytime
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
7. Cookies & Tracking Technologies
We do NOT use cookies, tracking technologies, or any automatic data collection methods.
Your browsing behavior is not tracked, monitored, or analyzed. We do not use:
❌ Tracking cookies
❌ Analytics tools
❌ Marketing pixels or tags
❌ Session tracking
❌ Device fingerprinting
❌ Automatic data collection
Your privacy is completely protected. We only use the information you voluntarily provide during booking.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with an updated "Effective Date". Your continued use of our services following the posting of revised Privacy Policy means you accept and agree to the changes.